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Privacy Policy

Quality Custom Molding, L.L.C.
Last updated: June 1, 2026

Quality Custom Molding, L.L.C. ("Quality Custom Molding," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at https://qualitycustommolding.com (the "Site"), how we use and share it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide to us. When you fill out a form or contact us, we collect the information you choose to give us, which may include:

  • Project consultation requests: your first and last name, email address, phone number, company name, project description, expected order quantities, material/resin preferences, tooling and mold information, and any files you upload (such as drawings, CAD files, or specifications).
  • Job applications: your name, email address, phone number, availability, LinkedIn profile, résumé or other documents you upload, and related application details.
  • General inquiries: any information you include when you email us or submit a contact form.

Information collected automatically. When you visit the Site, we and our analytics provider automatically collect certain technical information through cookies and similar technologies, such as your IP address, device and browser type, pages viewed, referring website, and how you interact with the Site. See Section 4.

2. How We Use Your Information

We use the information we collect to:

  • respond to your inquiries and consultation requests and provide quotes and services;
  • evaluate and process job applications;
  • operate, maintain, secure, and improve the Site;
  • understand how visitors use the Site through aggregated analytics;
  • communicate with you about your requests; and
  • comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

  • Service providers who help us operate the Site and our business, including our website and CRM hosting platform (Odoo), our web analytics provider (Google), and our email service provider (Microsoft 365). These providers process information on our behalf and are expected to safeguard it.
  • Legal and safety reasons, when we believe disclosure is required by law or necessary to protect the rights, property, or safety of Quality Custom Molding, our customers, or others.
  • Business transfers, in connection with a merger, acquisition, or sale of assets.

4. Cookies and Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our Site. Google Analytics uses cookies and similar technologies to collect usage information in aggregate. This helps us improve the Site.

You can control or disable cookies through your browser settings, and you can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on. Information about how Google handles data is available at policies.google.com/privacy.

5. Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy — for example, to respond to your request, manage an ongoing business relationship, or consider your job application — and as required to meet our legal, tax, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. Our hosting platform encrypts data in transit (via SSL/TLS) and at rest. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

  • request access to, correction of, or deletion of the personal information we hold about you;
  • opt out of analytics cookies as described in Section 4; and
  • unsubscribe from any marketing emails by following the instructions in those emails.

For California residents. Under the California Consumer Privacy Act (as amended), you may have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information, and we will not discriminate against you for exercising these rights. Residents of other U.S. states may have similar rights under their state laws. To exercise any of these rights, contact us using the details below; we may need to verify your identity before responding.

8. Children’s Privacy

The Site is intended for a business audience and is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Quality Custom Molding, L.L.C.
200 West 20th Street, #79
Hermann, MO 65041
United States
Email: info@qualitycustommolding.com
Phone: +1 573-897-4166